I started where the grid actually runs.
I started in the Austin Energy control center long before “smart grid” or “grid modernization” were terms — when grid operations were 100% manual: calculator, pencil, paper logs, and operator judgment. That's why I know what's under the hood in the operating systems and the operating practices, not just what the dashboards show. Over 22 years, I lived through and helped implement every major operational technology evolution: EMS, OMS, DMS, ADMS, DERMS, distribution SCADA, GIS, AMI, FLISR. From fully manual operations then to leading the AI evolution now.
I built and ran the Blackstart restoration program from the ground up, became NERC Certified Reliability Coordinator, supervised real-time T&D operations, and led the integration of advanced grid technologies across the control room.
Why I stayed for so many years.
Austin Energy had a 23-year vested retirement system available at any age, which gave me a deliberate runway to fully evolve with the industry. Those weren't 23 passive years — they were 23 years of deep, hands-on experience implementing and operating every major grid platform on the market as the industry transformed. By the end, I could speak credibly about how each platform actually performed in production, where the gaps were, and what utility operators really needed from the next generation of technology. That depth is what made the next chapter possible.
What I captured here
Operator-grade credibility — the ability to speak the truth about what grid modernization technology actually does, and doesn't do, in real-time operations.